Privacy Policy

Information We Collect

We may collect personal information that you provide directly to us, information collected automatically when you use our websites and services, and information provided by third parties involved in the leasing and property management process, including:

• Name, mailing address, email address, and telephone number
• Date of birth and other identifying information
• Rental application and leasing information
• Current and previous addresses and rental history
• Employment and income information
• Payment and financial information
• Vehicle and parking information
• Pet information
• Maintenance requests and resident communications
• Information submitted through contact forms, guest cards, or property inquiries
• Website usage, IP address, browser, device, and similar technical information
• Marketing and communication preferences

Certain leasing, screening, payment, and resident services may be provided through third-party platforms that maintain their own privacy policies.

How We Collect Information

We may collect information when you visit a BCGK Communities or individual community website, request information about a property, schedule a tour, submit a contact form or guest card, apply to rent an apartment, complete resident screening, sign or renew a lease, create or use a resident portal account, make a payment, submit a maintenance request, register for or attend a community event, or apply for employment with BCGK Communities.

How We Use Your Information

We may use personal information to operate our properties and provide property management, leasing, resident, and related services, including to respond to inquiries, process applications and screening, administer leases, manage accounts, process payments, provide maintenance and resident services, communicate important information, improve our websites and services, prevent fraud, and comply with applicable laws.

How We May Share Information

Information may be shared with property owners whose communities we manage, property management and leasing technology providers, screening and verification providers, payment processors, maintenance vendors, marketing and analytics providers, insurance providers, and government agencies or law enforcement when legally required. We may also disclose information in connection with a merger, acquisition, financing, or sale of assets.

Cookies & Website Analytics

Our websites may use cookies and similar technologies to remember preferences, understand how visitors interact with our websites, measure performance, and improve our digital services. Most web browsers allow you to control or disable cookies through your browser settings.

Third-Party Websites & Services

Our websites may link to or integrate with third-party services, including property management platforms, resident portals, application systems, payment services, mapping services, and social media platforms. These services operate under their own privacy policies, and BCGK Communities is not responsible for their practices.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No website, electronic communication, database, or internet transmission can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, manage properties and resident relationships, fulfill contractual obligations, maintain business and financial records, resolve disputes, and comply with applicable legal and regulatory requirements.

Children's Privacy

Our websites and services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our websites.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information. We may need to verify your identity before processing a privacy request.

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and other applicable California privacy laws. BCGK Communities will not unlawfully discriminate against you for exercising applicable privacy rights.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technologies, services, or legal requirements. When changes are made, we will update the "Last Updated" date at the top of this page.

Contact Us

BCGK Communities
Email: customerservice@bcgkcommunities.com
Phone: (916) 500-0807